Just make sure the power is not interrupted!! If the developers couldn't make all versions compatable with the firmware update files, I doubt there's a way to recover from an interrupted firmware update. The first file updated and restarted the machine really quick, the second file (from step 7) took a couple minutes but updated just fine. M3Unify is a flexible file exporter and M3U playlist creator that will allow you to. I have no idea why you have to follow this convoluted re-naming of the firmware files to get it to update but it worked. Plain m3u playlist files cant be read, but M3U8 format accounts for. I did not try anyother slicing software, but probably a good idea to update the firmware anyway. but could only read the test file before updating the firmware. ) Locate the problematic file on your computer. Then I could see the other sliced file I made in Photon Workshop instead of just the test file that came on the USB. You can unblock the file so it can be opened: Open Windows File Explorer (Open Start in Windows and type File Explorer. Was able to update the firmware from 3.4 something to the current version. " P_MXFA063.bin" is the correct file name if step 5 didn't work. NOTE: STEP 7 is NOT correct in the main post. setting C drive folders to not be read only -starting programs as administrator -changing my own user permissions on my computer Some additional information: I am the only user and the administrator of this system, and I have run a virus scan to rule out the idea of a virus causing this problem. I could see their test files and those went ok. I talked to support and they sent me a new firmware but it would not print/run but I could see the files unlike my sliced files. I fixed it by following the instructions outlined in this post to update the firmware. I used photon workshop v2.1.24.rc7 to slice files and place them on the provided usb and another usb drive. Make sure the first 8 characters of the mp3 folder names will clearly define the contents of each folder, You can use CARD mode for the device to play mp3 files inside each folder (saved under the Music Folder. Hopefully you got it working 3 months ago, but this thread showed up in google so here's how I got mine working: You can use FOLDER mode for the device to play mp3 files inside each folder (saved under the Music folder).
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